|Disciplines:||Techniek & Engineering|
|Career level:||Professional (> 6 jaar)|
As Technical Support Engineer you are responsible for giving technical advice to Automotive customers, notably about the interaction between our products and their processes.
How does a typical day look like:
It is inherent to the job that no day will be the same. Some days are with internal meetings only, other days might be spend travelling and visiting customers. And even if your agenda might appear empty, events happening in the field might need to demand swift action from the Technical Support Engineer. A major factor of the job is focussed on trouble shooting and problem solving in an automotive OEM way of thinking. Due to the fact that you are part of an (international) account team, it is important to have good communication skills and be sensitive to possible commercial consequences of technical decisions.
Why is this such a challening position?
The role of Support Engineer is of enormous strategic value in our organisation, which is why we are looking for a professional with multidisciplinary skills:
Customer Technical Services (CTS) is part of the larger Technical department on the IJmuiden site. CTS is responsible for product quality at the customer and for technical services for and with the customer. CTS works in close cooperation with other similar departments in other manufacturing hubs and operate on a European level. An intensive cooperation in a multidisciplinary account team ensures and continuously improves the Tata customer experience.
You will work in an international team with multiple nationalities and age groups. All of them are service oriented and customer focused. We are based in manufacturing hubs located in several different countries and sales offices all over the world. Although our departments main focus is on Europe, we easily connect with colleagues in Mexico or South Africa if we need to. The working environment is dynamic and no day is the same. We meet in the office but also several times a year outside office hours for drinks or different social events.
Are you excited about this job? Apply via the application button and do not forget to include your motivational letter. If you have any questions or need more information, please contact Jerrol Spier, Corporate Recruiter, phone 0251-494685.
An assessment may be part of the application procedure.
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